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FORD HELPLINE
 

THE FORD EXTENDED WARRANTY

QUALITY CARE EXTENDED WARRANTY

From the moment you buy your Ford you can relax in the knowledge that it will be thoroughly protected by Ford Service. Wherever you go, this protection will be giving you worry free, pleasurable motoring for years to come.

Quite simply the extended warranty means that for any failure of a mechanical or electrical part for a reason other than wear and tear, normal deterioration or negligence, the defect will be addressed by repair/replacement of part free of cost under the extended warranty.

PRECONDITION

To Qualify for this warranty, the ford vehicle must have undergone the Pre Delivery Inspection and Services as per guidelines in the warranty and Service guide with a proper record in the service history log.

PERIOD OF COVER

The term of the extended warranty period shall be for 12 months or 24 months and commences on the expiry of the 12 month Ford new vehicle warranty as shown in the extended warranty certificate.

WARRANTY OBLIGATION

If any defect confirmed by your Ford dealer as mechanical and /or Electrical breakdown as defined in this warranty, is found in your Ford vehicle within the stipulated terms, your Ford dealer will repair or replace any part found to be defective with a new part or an equivalent at no cost to the owner for parts or labor.

TRANSFER OF WARRANTY

Selling your car with this warranty will obviously increase the value of the car. To request a transfer of the warranty, contact your Ford dealer and furnish the details of the person to whom you will be selling your vehicle. This warranty will not be transferred if the vehicle is sold to a motor vehicle dealer or trader to anyone excluded under the terms and condition of this warranty and it will be cancelled automatically on such a sale.

EXCLUSIONS
This warranty shall not apply to

  • The replacement of routine service items and items subject to normal wear and tear. The items include, but are not restricted to oil filters, oils and fluids, fuel filters, air filters, spark plugs, wiper blades, clutch linings, brake discs, shock absorbers, brake pads and linings, drive belts, tie rod ends, ball joints, hoses, weather strips and emission valves.
  • Normal maintenance service required including with out limitation, oil and fluid changes, headlights alignment, fastener retightening, wheel balancing, wheel alignment, ignition timing and valve clearance adjustment.
  • Any vehicle that has been neglected, misused, modified or used for any form of motor sport.
  • Any repair or replacement required as a result of accident or collision damage.
  • Any vehicle which has been altered including, without limitation, the installation of performance accessories.
  • Any defects caused by negligence, abnormal use or insufficient care or by use of spurious parts.
  • Any vehicle on which parts or accessories not approved by ford have been used.
  • Any vehicle which has been operated in accordance with the operating instructions in the ford owner’s manual.
  • Any vehicle which has not received during the warranty term, the service prescribed in the Ford Warranty and Service Guide.
  • Any vehicle which has not been serviced, assembled, adjusted, or repaired other than by Ford dealer.
  • Any vehicle which has been used for purposes other than what it was designed for.
  • Insignificant defects which do not affect the functions of the vehicle including without limitation sound, vibration, and fluid seepage.
  • Any natural wear and tear including limitation ageing etc.
  • Body, paint, glass, interior/ exterior trim. Exhaust systems/ normal wear and tear / service items and other components subject to routine maintenance or periodic repair or replacement.
  • Any vehicle purchased as a taxi under the special excise concessions or/ and registered as a tourist with the transport authorities.
    PRE REQUISITES

    In order to maintain the validity of this extended warranty, the vehicle must be serviced by an Authorized Ford Dealer in accordance to the service schedules mentioned in the warranty and service guide.
    NOTE

  • SERVICE EFFECTED FOLLOWING MORE THAN 500KMS OR 10 DAYS FROM THE RECOMMENDED SERVICE INTERVAL SHALL INVALIDATE THIS EXTENDED WARRANTY. This allowance is to facilitate the vehicle owner to make sure services are completed at correct intervals.
  • The service record (Service History Log) shall be completed by the Ford dealer by stamping the dealer seal in the appropriate place and the servicing record shall be retained by the owner.
  • In case the service record is lost, the customer will be responsible to buy a records book at his own expense and update the same from the dealership.
    TERMS AND CONDITIONS

    The registration form is the basis of, and forms part of the contract between Ford India Limited and you for the extended warranty of the vehicle shown on the registration form / extended warranty certificate.
    This booklet is to be read as one document and any word or expression used with a specific meaning has the same meaning wherever it appears.
  • This extended warranty covers only the failure of a mechanical and / or electrical part for a reason other than wear and tear, normal deterioration or negligence.
  • You should strictly follow the recommendations of Ford to ensure that your car is maintained in a perfect condition in which it has left the factory and specifically ensure that you adhere strictly to the service schedules and have the car services by your Ford dealer only.
  • The dealer is not liable for loss or damage resulting directly or indirectly from
    • Natural calamities like earthquakes, volcanic eruptions, floods, tidal waves.
    • Pressure waves created by some supersonic aircraft.
    • Revolution or mutiny, any intentional or malafide act of owner or a driver, abuse of the vehicle, negligence.
    • Usage of vehicle in competition, motor sports, transportation of persons, goods, on hire as a taxi, self-driven car rentals or driving schools.
    • Lack of servicing in accordance with Ford India recommendations.
    • All external causes such as accidents, bad weather, fire, theft or attempted theft, collision, freezing or heat.
    • Improper repair or servicing, the fitting of unauthorized replacement of parts and / or any modifications not approved Ford India Limited.
  • The extended warranty program has no surrender value, no refund of warranty premium is available and it cannot be transferred to another vehicle.
  • No liability will be accepted for any Mechanical / Electrical breakdown if not notified to the dealer immediately after the relevant fault has became apparent.
  • Failure to maintain the odometer in working order or disconnecting or tampering with it will invalidate his Extended Warranty.
  • No liability will be accepted for any loss covered under an accident damage or road policy or for any road hazard/ fire or accident damage. No liability of any kind exists in respect of third party.
  • No liability will be accepted for damage caused by neglect, intrusion of foreign or harmful or injurious matter, lack of servicing, over heating, freezing or above to the continued use of the vehicle after a fault has became evident or for consequential -loss on the failure of parts not currently by this Extended Warranty.
  • No liability will be accepted for any failure due to wear and tear, components incorrectly fitted or any effect of an inaccurate previous repair of faults or parts of faulty manufacture / design and alteration / modification from the Ford specifications.
    Extended Warranty Pricelist for Ford IKON

  • One year @ Rs.4800/= (If purchased within 1month from date of sale)
  • One year @ Rs.5500/= (If purchased any time after delivery upto 10 months from date of sale)
  • Two year @ Rs.8950/= (If purchased within 1month from date of sale)
  • Two year @ Rs.9500/= (If purchased any time after delivery upto 10 months from date of sale)
    Extended Warranty Pricelist for Ford Fusion

  • One year @ Rs.5990/= (If purchased at the time of delivery)
  • One year @ Rs.6690/= (If purchased any time after delivery upto 10 months from date of sale)
  • Extended Warranty Pricelist for Ford Endeavour
  • One year @ Rs.9225/= (If purchased at the time of delivery)
  • One year @ Rs.9925/= (If purchased any time after delivery upto 10 months from date of sale)
  • Two year @ Rs.15555/= (If purchased at the time of delivery)
  • Two year @ Rs.16255/= (If purchased any time after delivery upto 10 months from date of sale)


    Payments by Cash / Payorder / DD / if Cheque, it should be in favour of“ Wasan Auto Sales Pvt Ltd”


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